What happened to the Portal? Where can I get my Otis e-mail?

Instead of logging in through the Portal, you now get to your Otis e-mail by going directly into the Otis Webmail: http://webmail.otis.edu.

I am a student. How do I log into my Otis email account?

I am faculty or staff. How do I log into my Otis email account?
What are my credentials?

What browser(s) can I use to access Otis Webmail?

I have not received any Otis e-mail this summer. Why?

I am on a Mac. How do I forward my e-mail?

I am on a PC. How do I forward my e-mail?

I am a student. How do I change my e-mail password?

I am faculty. How do I change my e-mail password?

I am staff. How do I set up an Out of Office reply?

I use Microsoft Entourage on a Mac. How can I set it up for my Otis webmail?

Which Client option should I use?

Which Security option should I use?

Where can I go for more help with Otis Webmail?

I am a student. How do I log into my Otis e-mail account?

Use your Xnumber and password for your e-mail credentials.

I am faculty or staff. How do I log into my Otis e-mail account?

Use your e-mail name and your e-mail password for you e-mail credentials.
This password is not the same as your Xnumber password.
If you do not know your e-mail password, please contact the Information Systems Helpdesk at 310.665.6914.

What browser(s) can I use to access Otis Webmail?

You can use any browser, including Firefox, Safari, and Internet Explorer, to access your e-mail.
To take full advantage of Otis Webmail, you need to use Internet Explorer on a computer running Windows.

I have not received any Otis e-mail this summer. Why?

This change only affects students, not faculty or staff e-mail.

When we switched to the new Webmail system in June 2007, the system no longer automatically forwarded your e-mail to your non-Otis address. Fortunately, the e-mail is not lost. You can access it by logging into the new Webmail system.

If you want to resume forwarding of your e-mail, please follow these instructions.

Note that once you have set up forwarding, it will only apply to newly received e-mail.

I am staff. How do I set up an Out of Office reply?

To turn on and off an Out of Office reply via webmail, log into webmail.otis.edu. Click on the Options button in the left-hand menu. The Out of Office Assistant appears at the top of the page.

• To turn it on, click on the option for "I'm currently out of the office." Then enter the text of the message, including the date when you will be back in the office. Finally, click on the Save and Close button.
• To turn it off, click on the option for "I'm currently in the office." Then click on the Save and Close button.

To set rules to be followed only when you are out of the office, use the Options in your desktop version of Microsoft Outlook.

I am on a Mac. How do I forward my e-mail?

As of July 2007, to set up your e-mail to automatically forward to another e-mail address, you must use a PC and follow these directions.
PCs are available in the Student Resource Center, the kiosk in Financial Aid, and in some computer labs. During the first few weeks of the semester, kiosks will also be available in the Library.
You can still read, organize, and manually forward your Otis webmail using any browser in Mac OS X.

I use Microsoft Entourage on a Mac. How can I set it up for my Otis webmail?

COMING SOON.

Which Client option should I use?

The Client option only appears when you are using Internet Explorer on a PC running Windows.

Premium.	Basic.
To forward your e-mail, you must use this option. Use this option when you have a fast connection AND you need to organize your e-mail, schedule a meeting with the Outlook Calendar, etc. Note that the Log Off button is on the upper right-hand corner.	Use this option when you have a slow connection AND you only need to read your e-mail. Several options, including the Rules button, are not available. Note that the Log Off button is at the bottom of the left-hand menu.

Which Security option should I use?

In general, use the "Public or shared computer" option.
To view Otis' security policy, click here.

Where can I go for more help with Otis Webmail?

Please contact the Information Systems Helpdesk. On campus: x6914. Off campus: 310.665.6914.